Support Officer (Remote)

About the role

We are looking for a proactive Support Officer to join our Warranty, Tender Administration and System Control teams. This remote position offers variety across three key departments, providing direct exposure to clients, suppliers and builders. You will become part of Australia’s leading commercial kitchen and bar supplier, supporting essential administrative functions while working from home.

Key responsibilities

• Assist the Warranty team with administrative tasks, client inquiries and follow‑up actions.
• Support Tender Administration by preparing documents, tracking submissions and liaising with stakeholders.
• Maintain System Control processes, monitor data accuracy and ensure proper record‑keeping.
• Coordinate communication with clients, suppliers and builders to resolve issues promptly.
• Prioritise daily tasks, manage multiple requests and provide timely problem‑solving solutions.

Required profile

• Strong organisational and prioritisation abilities.
• Problem‑solving mindset with a keen eye for detail.
• Ability to work independently in a remote environment.
• Excellent communication skills for interacting with internal teams and external partners.

Required skills