Social Media Commenter / Interaction Specialist

About the role

Genius Agency AI is looking for a Social Media Commenter / Interaction Specialist to join its remote team. You will help enhance clients' online engagement by responding to comments and building community, in a fast-paced environment.

Key responsibilities

• Monitor and respond to comments across social media platforms in a timely and professional way
• Engage with followers and potential customers to grow the community and build brand loyalty
• Help develop conversation starter posts that encourage interaction
• Track engagement metrics and feedback to inform content strategy
• Collaborate with the marketing team on campaigns and initiatives
• Maintain the brand's voice and create positive interactions in the community

Required profile

• Strong familiarity with major social media platforms and how users interact with them
• Excellent written and verbal communication skills
• Ability to think creatively and respond quickly to comments and inquiries
• Prior experience in customer service, community management or social media engagement preferred
• Strong organisational skills and attention to detail
• Passion for social media trends and audience engagement strategies

What we offer

• A professional, growth-driven work environment that values accountability and innovation
• The chance to contribute directly to a brand's social growth and reputation
• Competitive compensation and benefits package
• Professional development and career advancement opportunities

To apply, send your most up-to-date resume and a 1-minute video introducing yourself and your experience managing social media, keeping content, campaigns and workflow organised. Applications go through the recruiter at Global Pacific Support.