Small Business Account Executive II (Sales)

About the role

Dialpad is an AI platform for customer experience that resolves customer problems in real time across voice and digital. As a Small Business Account Executive II, you will drive revenue growth by owning channel-generated leads and managing the full sales cycle, from first contact to close. You will act as a trusted advisor to channel partners, helping them sell Dialpad's AI-powered solutions to small businesses. The role reports to a Sales Manager and is based in the Pasig City, Metro Manila office.

Key responsibilities

• Own the full sales cycle: manage leads from marketing and channel partners, convert opportunities into sales and hit team revenue targets.
• Act as the go-to resource for channel partners, helping them qualify leads and close deals.
• Build client-specific solutions with tailored talk tracks and proposals aligned to customer needs.
• Partner with marketing and channel teams to develop new growth opportunities.
• Take part in weekly 1:1 coaching with the manager on deal strategy, forecasting and professional development.

Required profile

• 5+ years of direct sales experience selling SaaS, preferably in communications (UCaaS and/or CCaaS).
• Proven track record of hitting sales quotas and managing a sales pipeline.
• Able to work in a hybrid setup and US core hours (6am - 5pm Pacific Time), 100% on camera, in a dedicated remote workspace with excellent internet connectivity.

Required skills

• Familiarity with Salesforce, Outreach and other sales enablement tools.
• Strong English communication and relationship-building skills.
• Ability to build rapport quickly in single-touch interactions and communicate clearly visually and verbally remotely.

What we offer

• Competitive salary and comprehensive benefits.
• AI tools, a robust training program and growth opportunities.