Senior Executive Assistant to VP of Customer Solutions

About the role

We are looking for a highly organized, proactive Senior Executive Assistant to support the Vice President of Customer Solutions. The role combines high‑level administrative duties with operational coordination, helping the VP focus on strategic initiatives in a fast‑paced environment.

Key responsibilities

• Orchestrate the VP’s calendar, priorities, and high‑impact engagements.
• Lead end‑to‑end executive operations, including meetings, travel, and administrative workflows.
• Structure business reviews, operational checkpoints, and governance routines to drive clarity and accountability.
• Develop executive materials such as briefings, reports, and presentations that synthesize complex inputs.
• Maintain rigorous tracking of decisions, actions, and dependencies across teams.
• Integrate cross‑functional inputs into cohesive business updates and dashboards.
• Act as the central coordination point across functions to align stakeholders and resolve execution gaps.
• Continuously improve operating rhythms, processes, and governance practices while preserving confidentiality.

Required profile

• Willingness to work an afternoon shift and be 100% onsite.
• 5‑10+ years of experience in executive support, operations coordination, or similar roles, preferably supporting VP‑level or senior leaders.
• Proven ability to thrive in fast‑paced, complex environments such as corporate, shared services, BPO, or technology settings.
• Strong business acumen with exposure to leadership meetings, reporting, and cross‑functional operations.

Required skills