Senior Collections & Dispute Management Analyst (Spanish Bilingual)

About the role

Join Johnson & Johnson's Global Finance team as a Senior Collections & Dispute Management Analyst. You will own end‑to‑end customer collections and dispute resolution within the Invoice‑to‑Cash (I2C) process, supporting high‑risk, high‑value portfolios for our worldwide operating companies.

Key responsibilities

• Manage the full lifecycle of customer collections, ensuring timely cash receipt.
• Lead dispute resolution activities, coordinating with internal stakeholders to address and close issues.
• Maintain compliance with internal controls, service level agreements, and regulatory requirements.
• Monitor and report on portfolio performance, identifying risk trends and improvement opportunities.
• Collaborate with the Global Services Finance network across more than 60 countries.

Required profile

• Fluent in Spanish (spoken and written) and English.
• Proven experience in collections, dispute management, or related finance functions.
• Strong analytical mindset with attention to detail.
• Ability to work independently and within a global, cross‑functional team.

Required skills

• Knowledge of Invoice‑to‑Cash processes.
• Understanding of internal controls and compliance standards.

What we offer

• Access to a global network of finance professionals in over 60 countries.
• Opportunities for career growth within a leading healthcare company.
• Inclusive work environment that values diversity and innovation.