Revenue Operations Specialist (Salesforce Admin)

About the role

Elevate and Delegate is hiring a full-time, remote Revenue Operations Specialist focused on Salesforce administration. The role centres on integrating customers acquired from alarm companies into Salesforce, maintaining accurate recurring-revenue reporting and subscription setup, and supporting documentation and data projects. The position sits within a fully distributed team.

Key responsibilities

• Migrate customers from newly acquired alarm companies into Salesforce, creating accounts, service addresses, contacts and billing records accurately.
• Set up each customer correctly: billing cycle and cadence, recurring line items (alarm monitoring, video security, access control) and connection to the central monitoring station.
• Handle multi-location accounts cleanly, such as a single billing entity with several service addresses across the country.
• Partner with leadership on post-close integration of acquisitions, flagging issues and edge cases proactively.
• Pull Salesforce data monthly to calculate total and new recurring revenue, build the monthly attrition report and maintain the six-month trailing view.
• Create and maintain customer subscriptions with the right line items and billing cadence, process account updates and act as the point of contact for recurring-revenue changes.
• Document standard operating procedures with the Customer Success Director and support shared data projects with the I-Team.
• Support transitional platform and central-station tasks while the company moves them out of the role.

Required profile

• Exceptionally comfortable with technology and spreadsheets, able to learn new tools quickly and assemble data from multiple sources.
• Meticulous attention to detail and a habit of double-checking work; accuracy is the whole job.
• Calm, steady and reliable under pressure, able to own ambiguous, detail-heavy work.
• Clear written and spoken English for coordination with the U.S. team and the I-Team.
• Self-directed and dependable in a remote, fully distributed team.

Required skills

• Strong Salesforce skills, or proven ability to master a CRM quickly (invoices, contacts, opportunities, reports, mass changes).
• Spreadsheets.

What we offer

• Pay of $1,500 to $2,200, paid directly by the client.
• Direct client relationship: you work with the client and handle client matters independently.
• Vacation and holidays are at the client's discretion, aligned with their business needs.

To apply, candidates record answers to initial interview questions in a Loom video, which is reviewed by the team and then shared with the client.