Retail Trainer (Philippines)

About the role

Love, Bonito is seeking a passionate Retail Trainer to strengthen the capabilities of its retail teams across the Philippines. You will work closely with store leaders, retail operations, and the global training team to ensure staff deliver confident, knowledgeable, and exceptional customer experiences.

Key responsibilities

• Design, deliver, and evaluate training programs covering product knowledge, styling, and customer service.
• Partner with store managers to identify skill gaps and tailor coaching interventions.
• Maintain up‑to‑date training materials and ensure consistency across all retail locations.
• Track training effectiveness and provide insights to drive business results.
• Support new store openings and seasonal initiatives with targeted training support.

Required profile

• Strong commercial mindset with a focus on delivering excellent customer service.
• Excellent communication and presentation skills.
• Ability to build trusted relationships with store teams and senior leaders.
• Self‑motivated, adaptable, and comfortable working in a fast‑paced environment.

Required skills

• Experience in retail training or coaching.
• Deep understanding of fashion retail operations.
• Proficiency in creating engaging training content.

What we offer

• Opportunity to shape the learning culture of a leading Asian fashion brand.
• Dynamic, collaborative work environment that values individuality.
• Career growth in a fast‑expanding regional company.