Restaurant Operations Manager

About the role

Jollibee is seeking a full‑time, on‑site Manager to lead daily operations at its Quezon City outlet. The role focuses on delivering exceptional customer service, maintaining high food safety standards, and driving business performance.

Key responsibilities

• Supervise and motivate a team of staff members, conducting performance evaluations.
• Manage inventory, budgeting, and financial planning to meet sales targets.
• Ensure compliance with company policies, food safety regulations, and quality standards.
• Develop and implement strategies to increase sales and improve operational efficiency.
• Monitor daily operations to guarantee a welcoming customer experience.

Required profile

• Strong leadership and team‑management abilities.
• Excellent problem‑solving and decision‑making skills in a fast‑paced environment.
• Effective verbal and written communication for interaction with staff, customers, and stakeholders.
• Background in food safety, quality standards, and regulatory compliance.
• Bachelor’s degree in Business Administration, Hospitality Management, or related field preferred, with prior supervisory experience.

Required skills

• Inventory management
• Financial planning and budgeting
• Performance evaluation
• Food safety compliance