Remote Customer Service & Project Coordinator

About the role

AdminEdge is seeking a Remote Customer Service & Project Coordinator to support a U.S.-based team. This full‑time position involves handling client interactions, processing orders and payments, and ensuring smooth project execution from a home office in the Philippines.

Key responsibilities

• Act as the primary point of contact for customers, addressing inquiries and providing timely updates.
• Manage order processing, verify payments, and coordinate follow‑ups to guarantee order accuracy.
• Track project milestones, update status reports, and communicate progress to internal and external stakeholders.
• Maintain organized records of client communications, transactions, and project documentation.
• Collaborate with the U.S. team to resolve issues and improve service workflows.

Required profile

• Strong written and verbal communication skills in English.
• Detail‑oriented with the ability to multitask in a fast‑paced environment.
• Reliable internet connection and a suitable home office setup.
• Experience in customer service, order management, or project coordination.

Required skills

What we offer

• Permanent remote work arrangement with clear expectations and support.
• Competitive hourly pay ranging from $7 to $9.
• Stable full‑time hours and opportunities for professional growth.