Quality Supervisor
Transcosmos · Taguig City
Job description
About the role
We are looking for a Quality Supervisor to join our team in Taguig City, Metro Manila. This full‑time, on‑site position is based in a call centre and customer service environment where you will lead quality initiatives, ensure standards are met, and drive operational excellence. You will be based on‑site in Taguig City, contributing to the overall success of the service team.
Key responsibilities
- Lead quality initiatives across the call centre, setting direction for quality improvement projects.
- Ensure that quality standards are consistently applied throughout daily operations.
- Improve operational excellence by monitoring performance and providing actionable feedback.
Required profile
- Experience working in a call centre or customer service environment, with familiarity of its processes.
- Ability to lead and coordinate quality‑related activities, guiding team members toward compliance.
Required skills
What we offer
- Full‑time, on‑site employment with a stable schedule.
- Opportunity to work within a dynamic call‑centre environment and influence quality standards.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 4 weeks ago
Expires 1 month from now
26 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Transcosmos
Taguig City
Related job offers
-
QA & Training Coordinator (BPO)
IQVIA Taguig City -
Data Verification Associate – Voice (Hybrid, Full‑Time)
IQVIA Taguig City -
Customer Support Representative (Escalations) – Night Shift – Remote
KMC Solutions Taguig City -
Customer Service Representative – French Speaker
3m Taguig -
Customer Issue Resolution Analyst (French Speaker)
3m Taguig