Customer Service Consultant (Inbound Calls)

Sutherland · Taguig City

New

Junior 🇬🇧 English

CRM

Job description

About the role

Sutherland is hiring a Customer Service Consultant in Taguig City on a full-time basis. The consultant acts as the point of contact for consumers, handling inbound calls and inquiries about products and services.

Key responsibilities

Answer inbound calls to provide exceptional customer service to consumers.
Respond to inquiries about products and services, including processing payments and performing general account maintenance.
Up-selling customers to new products or services may be encouraged.

Required profile

High school diploma or GED.
Demonstrated ability to perform at a high level to support a high volume of inbound calls.
Prior customer service experience preferred.

Required skills

Excellent verbal and written communication skills; proficient reading required.
Multi-tasking across several applications; experience with CRM applications preferred.
Basic PC keyboarding skills.
Basic Microsoft Office (Outlook, Word, Excel) experience required.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Sutherland.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:smartrecruiters

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in the Philippines.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

Apply now →

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

Published 8 hours ago

Expires 1 month from now

8 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

Sutherland

Taguig City

Related job offers

Emplois à Taguig City Métier : Call Centers & Telesales