Primary Care Physician Operations Officer

About the role

The Primary Care Physician Operations Officer will lead the operational performance of the physician workforce across a network of 71 clinics. Reporting to the Chief Medical Officer, this senior role ensures physician availability, optimizes primary care operations, and drives revenue growth through operational excellence.

Key responsibilities

• Oversee physician attendance, engagement, and reliever physician deployment across all clinics.
• Ensure adequate primary care physician coverage and efficient clinic operations.
• Lead physician manpower planning and direct recruitment priorities to maintain a strong PCP pipeline.
• Manage HMO accreditation, compliance, and physician‑related partnerships.
• Improve clinical documentation, revenue integrity, and operational performance through data‑driven initiatives.
• Collaborate with clinic managers, Finance, Medical Affairs, and cross‑functional teams to deliver consistent, high‑quality patient care.

Required profile

• Doctor of Medicine (MD) with a valid PRC license.
• Master’s degree in Hospital Administration, Business Administration, Public Health, or equivalent (advantageous).
• Minimum 5 years progressive leadership experience in clinical operations, healthcare administration, or physician workforce management.
• At least 3 years experience in HMO operations, physician recruitment, clinic operations, or revenue cycle management (preferred).
• Strong knowledge of Philippine healthcare regulations, HMO accreditation, and clinical documentation standards.
• Excellent leadership, stakeholder management, analytical, and problem‑solving abilities.

Required skills