Operations Manager

About the role

We are looking for an Operations Manager to lead our growing roadside assistance team. You will be responsible for developing leaders and building a high‑performing operation from the ground up within a collaborative, growth‑oriented environment.

Key responsibilities

• Lead and scale the roadside assistance team, ensuring efficient service delivery.
• Develop and mentor team leaders to foster a strong leadership pipeline.
• Design and implement operational processes that support high performance.
• Collaborate with cross‑functional teams to drive continuous improvement.

Required profile

• Proven experience managing teams in a call centre or customer‑service setting.
• Strong leadership and people‑development capabilities.
• Ability to build operational frameworks from scratch.
• Comfortable working in a fully remote environment.

Required skills

What we offer

• A collaborative and growth‑oriented culture.
• Fully remote work setup.
• Opportunities to work on interesting projects.