Media Practice Leader - Paid Social Delivery

About the role

Dentsu Global Services (DGS) Philippines is looking for a Media Practice Leader (L40) to own the performance, quality and growth of its paid social delivery team. The team runs paid social campaigns for dentsu markets worldwide and acts as the global TikTok delivery hub, a position created because TikTok delivery cannot run out of the primary India hub. The role reports to DGS Philippines leadership and works with DGS India, global hiring managers and delivery leads, as well as Talent Acquisition, L&D, Finance and Commercial.

The working arrangement is assessed at the first interview and is non-negotiable: late-mid shift from 3:00 PM to midnight PHT to cover global timezones and US market overlap, and a hybrid setup with at least 1 to 2 days per week onsite at the Makati office, where the Lead is expected to model office presence.

Key responsibilities

• Own day-to-day delivery quality across paid social engagements (Meta, TikTok and other platforms) to a zero-defect standard, enforcing the Internal Quality Assurance (IQA) process without exception.
• Own utilisation, capacity planning and resourcing hygiene against agreed thresholds, set goals, SLAs and standards, and act as the senior escalation point for delivery, resourcing and quality issues.
• Grow the PH hub by acting as its internal salesperson: win work from dentsu markets, build trusted relationships with market stakeholders and pitch the hub's capability and capacity.
• Identify which markets and accounts can send more work, make the case and close it, then scale the global TikTok hub by growing headcount and markets served.
• Partner with Talent Acquisition to staff against the demand won, while the Lead focuses on winning the work.