Marketing & Content Coordinator

About the role

The Marketing & Content Coordinator supports the business by orchestrating marketing campaigns, creating and curating visual content, and ensuring consistent communication across all channels. This role bridges operations and marketing, helping to convey guest experiences, promotions, and events to both existing and prospective customers.

Key responsibilities

• Support the execution of marketing campaigns, promotions, events, and special offers across all brands.
• Liaise with operational departments to gather information on menu changes, events, packages, and guest experiences.
• Maintain and update marketing content calendars and campaign schedules.
• Capture photo and video content for use in promotional activities.
• Coordinate the collection of content from various departments and team members.
• Organise a digital library of photos, videos, brand assets, and marketing materials.
• Ensure brand consistency across all customer touchpoints and communication channels.
• Assist with live‑stream recording and updating stories on Instagram, TikTok, and Facebook during events.
• Monitor and respond to engagement, inquiries, reviews, and customer feedback on social media.
• Support the development of content plans, photoshoot briefs, and storytelling concepts.
• Identify opportunities to increase audience engagement and online visibility.
• Assist in creating promotional packages and marketing materials for partners and stakeholders.
• Support communication with tourism partners, travel agencies, influencers, and local community groups.

Required profile

• Strong organisational and communication abilities.
• Creative mindset with attention to detail.
• Proactive attitude and ability to work cross‑functionally.
• Capability to meet deadlines and manage multiple projects simultaneously.

Required skills

• Experience capturing and editing photo and video content.
• Proficiency with social media platforms (Instagram, TikTok, Facebook) and live‑streaming tools.
• Ability to manage digital asset libraries and maintain brand assets.