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Logistics Officer – Airfreight (Time‑Critical Shipments)

Offshore Business Processing · Muntinlupa

Mid 🇬🇧 English
International air transport regulations Incoterms

Job description

About the role

Join OBP as a Logistics Officer specialized in airfreight, handling time‑critical shipments and ensuring smooth operations for both national and international cargo. You will be the primary point of contact for customers, carriers, and internal teams, driving efficient delivery while maintaining high service standards.

Key responsibilities

  • Respond to customer inquiries, advise on restrictions (weather, geopolitical, trade compliance) and propose suitable solutions.
  • Represent the client to carriers and the FXL network, negotiate with suppliers, and validate service quotes.
  • Create and manage shipment files in the F.A.S.T system, give instructions to Back Officers, and maintain constant communication throughout the process.
  • Track and monitor AOG and other time‑critical shipments in real‑time, follow up on loading, pickup, and delivery confirmations.
  • Control administrative documents, update IT tools, manage dispute cases, and supervise Back Officer activities.

Required profile

  • 3‑4 years of logistics experience with strong exposure to international air freight operations.
  • Expert knowledge of air transport regulations, Incoterms, customs rules, and compliance requirements.
  • Proven ability to lead front‑line AOG operations, make decisions under pressure, and maintain high stress resilience.
  • Business‑level English proficiency and excellent written and verbal communication skills.
  • Strict adherence to procedures, quality, hygiene, and safety standards.

Required skills

  • International air transport regulations
  • Incoterms
  • Customs compliance
  • F.A.S.T logistics system

What we offer

  • Signing bonus of 20,000
  • Competitive salary range of 30,000‑40,000
  • Health insurance from day one
  • Travel opportunities and performance‑based rewards
  • Work‑life balance with flexible scheduling

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Published 2 months ago

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Offshore Business Processing

Muntinlupa