Legal Operations Specialist

About the role

KDCI Outsourcing is looking for a detail‑oriented Legal Operations Specialist to manage the intake, classification, tracking and organization of legal requests and contract‑related data. This is an operational, data‑focused position that supports the Legal team without involving contract review or legal decision‑making.

Key responsibilities

• Monitor the Legal team’s intake mailbox, log new requests promptly and ensure completeness.
• Capture and classify essential request details such as requestor, counterparty, contract type, entity, deadline and purpose.
• Escalate urgent, incomplete or conflicting requests according to established procedures.
• Route requests to the appropriate Legal team member based on assignment rules.
• Maintain visibility of request status, team workload, deadlines and outstanding matters.
• Create and keep accurate Legal request records in Smartsheet, supporting dropdowns, formulas, automations and basic workflow updates.
• Assist with historical data cleanup, migration, reconciliation and removal of duplicate or inconsistent records.
• Organize and maintain the Legal document repository using naming conventions and metadata standards.
• Prepare operational reports on request volume, turnaround time, workload and pending matters.
• Document processes clearly and suggest improvements for data accuracy and workflow efficiency.

Required profile

• 2–4 years of experience in Legal Operations, contract administration, compliance, procurement support or a similar data‑driven workflow role.
• Strong attention to detail with the ability to identify missing or inconsistent information.
• Excellent written English communication skills and confidence coordinating with internal stakeholders.

Required skills

• Smartsheet (or comparable workflow/database platform).
• Microsoft Excel – intermediate level (filters, sorting, lookups, conditional formatting, data validation).
• Data processing, classification, cleanup and reconciliation.

What we offer

• Hybrid work arrangement within the National Capital Region.
• Opportunity to work in a fast‑growing outsourcing environment supporting a global Legal team.