Learning & Organisational Development Administration Officer

About the role

This newly created position supports the Learning & Organisational Development team of a leading Australian health and employment services group. You will coordinate leadership programmes, learning initiatives and people‑development activities for the Manila office, working closely with HR stakeholders and senior leaders.

Key responsibilities

• Manage the shared L&D inbox, respond to routine enquiries and route complex issues.
• Coordinate leadership programme logistics – nominations, invitations, session set‑up, communications and post‑programme reporting.
• Provide administrative support to business stakeholders and internal teams, including ad‑hoc tasks for senior leaders.
• Support LMS activities: learner updates, basic queries, reporting and platform administration.
• Prepare and maintain reports on participation, completion rates, graduate data and other learning metrics.
• Assist wider learning initiatives such as de‑escalation training and trainer database maintenance.

Required profile

• 2‑4+ years of experience in administration, coordination, customer support, HR or L&D admin.
• Strong organisational abilities with a proven track record of handling multiple tasks.
• Excellent written and verbal communication skills.
• High attention to detail when working with data, reports and templates.

Required skills

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel
• Microsoft SharePoint
• Learning Management System (LMS) – experience beneficial but not mandatory

What we offer

• Great Place to Work® certification and vibrant company culture.
• International company trips, year‑end parties and leadership awards.
• Competitive compensation with annual reviews.
• Comprehensive medical care for you and your family.
• Generous paid leave and flexible work arrangements.
• Access to LinkedIn Learning and tailored training programmes.