Junior IT Administrator (Remote)

About the role

A fully remote Junior IT Administrator position supporting the IT operations of two growing businesses across Australia and the US. It is a hands-on, early-career role covering Microsoft 365 administration, SaaS platform management, Power Automate, telephony and IT security. You will report directly to management and department heads across time zones, with training provided for specific platforms and internal processes.

Key responsibilities

• Manage Microsoft 365 users, groups, licenses, mailboxes, Teams, SharePoint and OneDrive; handle onboarding and offboarding; troubleshoot M365 issues and keep account records accurate
• Administer Zoho Vault (password vault), Backupify (SaaS backup) and telephony platforms (Dialpad / VoipLine)
• Support Power Automate flows and desktop automations, document their logic and help turn manual processes into workflows
• Run basic security checks on BYOD devices (MFA, antivirus, OS updates) and create security awareness materials
• Maintain SOPs, user guides, checklists and knowledge base articles, and provide remote IT support across departments and time zones

Required profile

• Intermediate working knowledge of Microsoft 365 administration
• Familiarity with Power Automate Cloud Flows or Desktop
• Good understanding of IT security basics (MFA, password hygiene, phishing awareness, antivirus)
• Strong documentation skills, clear written communication and ability to work independently
• Preferred: experience with password vaults, backup platforms, telephony systems, SOPs and knowledge base articles, and basic DNS/email authentication knowledge

Required skills

• Microsoft 365 administration
• Power Automate
• IT security basics (MFA, antivirus, phishing awareness)
• Preferred: Zoho Vault, Backupify, Dialpad, VoipLine, RingCentral

The role is fully remote; candidates must provide their own equipment, including a reliable laptop or desktop, stable high-speed internet, updated OS, antivirus and MFA capability. Rates are quoted per month for a 42-hour week (about 182 hours) with no statutory Philippine benefits: AUD 1,093-1,300 for an independent contractor and AUD 1,400-1,900 for an advanced contractor. Applications require a resume and a cover letter stating experience, tools used, documentation written, expected rate, availability and comfort with Hubstaff.