HR Employee & Relations Officer (Hybrid)

About the role

The HR Employee & Relations Officer will foster a positive, compliant, and productive work environment. Working in a hybrid mode, you will manage employee‑relations concerns, support labor‑law compliance, and act as a trusted partner for employees, managers, and regulatory bodies.

Key responsibilities

• Serve as the primary point of contact for employee concerns, inquiries and workplace issues.
• Conduct investigations into misconduct, grievances and policy violations.
• Provide guidance to employees and managers on policies, procedures and workplace expectations.
• Support conflict resolution through coaching, mediation and structured interventions.
• Maintain accurate, confidential employee‑relations records.
• Ensure compliance with labor laws, DOLE regulations and other statutory requirements.
• Prepare documentation for labor cases, audits and regulatory submissions.
• Assist in managing labor disputes, conciliation and settlement processes.
• Support collective negotiations and agreements when applicable.
• Review and update HR policies to align with legal requirements and best practices.
• Conduct policy orientations and compliance briefings for staff and leaders.
• Prepare reports on employee‑relations trends, case summaries and compliance status.
• Analyze engagement‑survey data and recommend improvements to workplace culture.

Required profile

• Bachelor’s degree in Human Resources, Psychology, Business Administration or a related field.
• 2‑5 years of experience in employee relations, industrial relations or HR operations.
• Demonstrated ability to conduct investigations, handle grievances and support labor‑law compliance.
• Strong knowledge of labor laws, DOLE processes and regulatory requirements.
• Excellent interpersonal, communication and analytical skills.

Required skills

• Proficiency in HRIS applications.
• Advanced use of MS Office (Word, Excel, PowerPoint).