EMPI Data Integrity Specialist

About the role

The Enterprise Master Patient Index (EMPI) Data Integrity Specialist maintains the accuracy, integrity and reliability of patient identity data across registration, clinical and electronic health record (EHR) systems. The specialist identifies, investigates and resolves duplicate, overlay, overlap and other patient identity discrepancies, working with Registration, Health Information Management, Clinical Operations, IT and other stakeholders so that patient records are accurate and properly linked.

Key responsibilities

• Monitor and manage EMPI work queues, resolving duplicate records, overlays, overlaps, mismatched records and registration/demographic discrepancies, and meet turnaround times for resolution.
• Analyze patient demographic and clinical information to determine the right resolution, and consolidate, correct and maintain records according to policy.
• Investigate and remediate duplicate records within SLAs, prioritizing escalated cases that affect patient care or safety.
• Notify downstream applications of corrections and coordinate with Registration, HIM, Clinical Informatics, Compliance and IT teams.
• Fix interface errors affecting registration and identity management, and escalate unresolved technical issues.
• Work with IT on application upgrades, UAT, production validations and system maintenance, and recommend workflow improvements.
• Maintain compliance with policies and privacy standards, document and audit data integrity activities, and support QA reviews.

Required profile

• Bachelor's degree in a Medical Allied Health field (e.g., Medical Technology, Nursing, Physical Therapy, Occupational Therapy, Radiologic Technology, Pharmacy).
• 1-2 years of experience with healthcare registration systems or EMPI platforms (LexisNexis) or EHRs, or health information management operations preferred.
• Preferred: experience with large health systems, knowledge of patient matching technologies, and familiarity with Epic.

Required skills

• Knowledge of EMPI concepts, patient identity management and medical record integrity.
• Familiarity with duplicate, overlay and record reconciliation processes.
• Proficiency in Microsoft Office, especially Excel and Outlook; interface management experience preferred.
• Strong analytical, investigative and communication skills.

Working conditions and what we offer

• Remote work environment with onsite reporting as needed, and onsite training required.
• Competitive total rewards package, target variable incentives, HMO medical plan from day 1 with free dependents, life insurance, paid time off, sick leave conversion, night differential, employee referral program and mandatory statutory benefits.