This job is no longer available
This job expired on 01/08/2026. It no longer accepts applications.
Email & Chat Assistant – Retail Support (Entry Level)
Recruitify_HR · Pasig
Job description
About the role
We are looking for an enthusiastic Email & Chat Assistant to join our retail support team. This entry‑level position is ideal for candidates who want to start a career in customer service and enjoy helping shoppers resolve their inquiries.
Key responsibilities
- Handle customer inquiries, issues, and complaints via email and chat in a professional manner.
- Escalate complex concerns to senior staff to ensure timely resolution.
- Accurately document all interactions, transactions, and order details in the system.
- Stay up‑to‑date with company policies, procedures, and product information.
- Support a positive, team‑oriented work environment.
- Perform basic troubleshooting tasks when required.
Required profile
- Completed high school education or equivalent; college students are welcome.
- No prior experience required; a willingness to learn is essential.
- Ability to work on‑site and attend in‑person interviews.
Required skills
What we offer
- On‑site work environment with team support.
- Training and development opportunities for career growth.
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Recruitify_HR
Pasig