Customer Success Operations Manager – Remote

Thumbtack Philippines · Metro Manila

Remote

Remote 🇬🇧 English

Job description

About the role

Thumbtack Philippines is seeking a Customer Success Operations Manager to lead a team of Customer Success Managers. This remote, full-time position focuses on driving revenue goals through coaching, data-driven operations, and process improvement.

Key responsibilities

Lead and coach a team of Customer Success Managers.
Use data-driven insights to optimise operational processes.
Identify and implement process improvements to achieve revenue targets.

Required profile

Experience leading Customer Success or similar teams.
Strong analytical mindset for data-driven decision making.

Required skills

What we offer

Permanent virtual-first working model.
Unique total rewards package.
Multi-awarded, Great Place To Work certified environment.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Thumbtack Philippines.

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Published 1 month ago

Expires 4 days from now

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Thumbtack Philippines

Metro Manila

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