Customer Service Representative – Travel Associate
Recruitify_HR · Quezon City
Job description
About the role
We are seeking a Customer Service Representative who will guide clients through their entire travel experience, ensuring smooth and enjoyable journeys. The role involves assisting customers with bookings, handling inquiries and complaints, and keeping accurate records of all interactions.
Key responsibilities
- Assist customers in booking flights, accommodations, and excursions.
- Resolve customer inquiries and complaints promptly and effectively.
- Communicate itinerary updates and travel information to clients.
- Maintain accurate records of customer interactions and transactions.
- Provide travel advice and support throughout the journey.
Required profile
- Bachelor’s degree in a relevant field preferred.
- 3–5 years of experience in customer service or the travel industry.
- Strong communication and interpersonal skills.
- Detail‑oriented, able to multitask and manage multiple requests.
- Problem‑solving ability with a customer‑centric attitude.
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Published 8 hours ago
Expires 1 month from now
12 views · 0 interested
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Recruitify_HR
Quezon City