Customer Service Representative (Remote)

About the role

We are looking for an enthusiastic Customer Service Representative who loves talking to people and proactively solving problems. This remote position supports a variety of US‑based clients across multiple industries.

Key responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about product, pricing, and availability.
• Collaborate with internal departments to meet customer needs.
• Perform data entry across various platforms.
• Handle administrative tasks and work during United States business hours.

Required profile

• Excellent English communication skills.
• Sales experience and comfort with customer interactions.
• Typing speed of at least 50 words per minute.
• 1‑5 years of customer service experience.
• Familiarity with Google Workspace and CRM software.
• Strong phone etiquette and written, verbal, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Reliable remote‑work setup: second monitor, fast computer, quiet environment, and backup power.

Required skills

• Google Workspace
• Customer Relationship Management (CRM) software