Customer Service Associate (Night Shift) – Ilocos
Accenture in the Philippines · San Nicolas
Job description
About the role
We are looking for a motivated Customer Service Associate to join our team in Ilocos. You will handle a wide range of inbound customer queries, aiming for first‑time resolution and delivering a high‑quality experience.
Key responsibilities
- Provide brilliant customer service for inbound inquiries.
- Resolve problems and issues professionally, striving for first‑time resolution.
- Engage with customers to identify additional needs and offer value‑added solutions.
- Ensure customers are fully satisfied with the service and perceive good value for money.
- Contribute to achieving individual, team and contact‑center performance targets.
Required profile
- Graduate of any course; college undergraduates with relevant work experience are also welcome.
- Willingness to work a graveyard (night) shift.
- Readiness to return on‑site if recalled.
Required skills
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Published 1 month ago
Expires 1 week from now
46 views · 0 interested
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Accenture in the Philippines
San Nicolas