This job is no longer available
This job expired on 02/09/2026. It no longer accepts applications.
Customer Service Associate – Full‑time (Permanent)
Amazon · Région métropolitaine de Manille
Job description
About the role
Join Amazon’s award‑winning Technical Support team as a Customer Service Associate. You will be the first point of contact for customers in North America and the United Kingdom, handling inquiries via phone, chat, and email.
Key responsibilities
- Respond to customer requests regarding orders, products, payments and website navigation.
- Investigate issues, troubleshoot problems and guide customers toward resolutions.
- Utilise Amazon’s internal tools to research, document and communicate solutions.
- Maintain a high level of professionalism while adhering to Amazon’s customer‑centric standards.
Required profile
- Hard‑working, articulate and detail‑oriented.
- Friendly and customer‑focused in every interaction.
- Quick learner who embraces change.
- Comfortable multitasking in a high‑energy environment.
Required skills
What we offer
- Comprehensive training and equipment package.
- Insurance benefits (HMO, life and personal accident).
- Annual and sick leave, maternity leave and other leave benefits.
- Variable shift schedules with advance notice.
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Amazon
Région métropolitaine de Manille
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