Custom Operations Coordinator

About the role

A client, an Australian and New Zealand company that designs custom window furnishings, is looking for a detail-oriented and organised Custom Division Coordinator to support the full process of custom window furnishing projects. The role gives hands-on exposure to the project lifecycle, from quoting and ordering through to scheduling and service calls, working closely with the internal team, suppliers, customers and installers. Training is provided on window furnishings and the company's systems, including QuoteRite and Tracker.

Key responsibilities

• Learn the company's custom window furnishing products and processes, and use internal systems such as QuoteRite and Tracker.
• Prepare and process project quotes with the team.
• Prepare accurate order sheets based on approved quotes.
• Place and manage product orders with various suppliers.
• Assist with job scheduling and coordination.
• Liaise with suppliers, customers and installers to coordinate project requirements and resolve queries.
• Review and verify supplier and installer invoices for accuracy.
• Assist with service calls, follow-ups and customer requirements.
• Maintain accurate records and keep information updated across relevant systems.

Required profile

• Previous experience in administration, coordination, customer service, quoting, purchasing or a similar role is advantageous but not essential.
• Proactive and willing-to-learn attitude, especially about window furnishings and the Custom Division.

Required skills

• Attention to detail and accuracy with quotes, orders and invoices.
• Good organisational and time-management skills, able to handle multiple projects and priorities.
• Communication and coordination with customers, suppliers, installers and internal teams.
• Numerical and administrative skills.
• Ability to work both collaboratively and independently.

Work schedule: Monday to Friday, 6:30 AM to 3:30 PM; onsite in Salcedo Village, Makati City, full-time employment.