Credit Analyst – Eastwood Site

About the role

WNS, part of Capgemini, is looking for a Credit Analyst for its Eastwood site in Quezon City. The role involves handling customer requests professionally and solving them according to process guidelines, with good customer service and empathy. Applicants must be willing to work onsite and on shifting schedules, and can start as soon as possible.

Key responsibilities

• Communicate with customers in a professional manner and provide solutions to their specific requests following process guidelines.
• Listen attentively to customer needs and show empathy while delivering customer support.

Required profile

• College graduate with relevant experience in credit analysis; under the new K-12 curriculum, a Senior High School graduate is also eligible, and old-curriculum high school graduates are welcome (education proofs submitted at joining).
• Good customer service skills.
• Willingness to work onsite and on shifting schedules.

What we offer

• Structured career path and growing team with internal progression opportunities.
• Free HMO coverage from day 1, including dependents.
• Skills training opportunities and paid leaves.
• A safe work environment.

To process applications, candidates can visit the company's career hub in person during working hours or apply virtually via Zoom on weekdays.