Community Creator & Host Management Associate

About the role

We are looking for a Community Creator & Host Management Associate to lead the launch of Dostt in the Philippines. You will build and oversee the supply of local audio‑video hosts and contributors, ensuring a vibrant, engaging environment for our users while serving as the linguistic and cultural bridge for the market.

Key responsibilities

• Identify, onboard, and manage Filipino hosts and key contributors for 1:1 audio/video calls, building the local supply base from the ground up.
• Develop and execute recruitment and retention strategies that align with platform goals and resonate with Filipino users.
• Oversee day‑to‑day operations of audio/video sessions, ensuring smooth execution and adequate staffing during peak hours.
• Monitor host performance, provide feedback and resources, and drive engagement metrics.
• Track and analyze metrics such as call duration, active hours, pick‑up rates, and use data to forecast demand and adjust supply.
• Lead a team of Philippines telecallers (TCs), handling performance monitoring and data analysis as needed.
• Perform Tagalog‑language content moderation and act as the primary translation and localization liaison between central and local teams.

Required profile

• Fluent in Tagalog and English, with strong cultural knowledge of the Philippines.
• Experience in community, talent, or host management, preferably in audio/video or call‑center environments.
• Proven ability to recruit, train, and retain on‑demand talent.
• Analytical mindset with experience monitoring performance metrics and making data‑driven decisions.
• Excellent communication and coordination skills to work with cross‑functional teams.

Required skills