Change & Program Manager

About the role

Fresenius Medical Care is hiring a Change & Program Manager within its Global Business Services organization. You will lead organizational change activities across strategic transformation and transition initiatives in a global, highly matrixed environment, focusing on adoption, stakeholder alignment, leadership engagement, communication and people readiness. The role also supports selected program and transition management activities.

Key responsibilities

• Lead change management activities and develop comprehensive change strategies and plans for transformation and transition initiatives
• Develop communication approaches and messaging for different stakeholder groups, and support leadership with talking points, presentations and FAQs
• Run stakeholder assessments, change impact analyses and readiness evaluations, and drive engagement across global, regional and local teams
• Support training, knowledge transfer and capability-building, and identify adoption risks and resistance with mitigation plans
• Monitor adoption, engagement and readiness indicators and recommend corrective actions
• Facilitate workshops, leadership discussions and change interventions, and promote structured change methodologies
• Support the planning, coordination and execution of transformation initiatives, including governance, status reporting, risk tracking and issue management
• Help with business case preparation, transition plans and stabilization after deployment

Required profile

• Degree or equivalent experience in Organizational Change Management, Business Administration, HR, Psychology, Communications or a related field
• At least 8 years of experience in change management, transformation programs, organizational development, communications or similar strategic transformation environments
• Strong experience leading change and communication in complex global and matrix organizations, and supporting large-scale transformations, shared services, outsourcing or operating model initiatives
• Preferred: Change Management certification (PROSCI considered a strong plus); project or program management experience or certification is beneficial; Shared Services, BPO or multinational corporate experience is a plus

Required skills

• Change management, stakeholder engagement, organizational readiness and communication planning
• Change impact assessments and communication plan development
• Excellent written and verbal communication, facilitation and presentation skills
• Intercultural awareness and ability to work independently in fast-paced, ambiguous environments