Business Research Analyst (Fluent French Speaking)

About the role

WNS, part of Capgemini, is looking for a Business Research Analyst based in Manila, Philippines, reporting to the Head of International Delivery Locations. The role supports the business in driving data-based decisions across global delivery centers through industry research, MIS, business reports and dashboards for leadership reviews.

Key responsibilities

• Consolidate and maintain data from multiple international delivery locations.
• Prepare monthly, quarterly and ad-hoc MIS reports and management dashboards.
• Analyze business performance metrics and give actionable insights to leadership.
• Conduct market, industry, competitor and business research to support strategic initiatives.
• Create executive-ready PowerPoint presentations for business reviews and board-level reporting packs.
• Work with cross-functional and international stakeholders to gather, validate and present data.
• Support leadership with analytical insights and performance tracking.

Required profile

• Fluent French speaking and comprehension skills are mandatory.
• Strong analytical, problem-solving and communication skills.
• Exposure to global operations, shared services, BPM/BPO or consulting environments is preferred.

Required skills

• Microsoft Excel (Pivot Tables, Lookups, Data Analysis) and PowerPoint.
• R Studio.
• Experience with Power BI, Tableau or similar visualization tools is an advantage.