Administrative Services Generalist I

About the role

The Administrative Services Generalist I is responsible for the timely and accurate delivery of master data activities related to supplier setup and amendment. The role supports banking, tax reporting, payment terms, classifications, VAT/WHT and ensures compliance with P2P processes and SOX requirements.

Key responsibilities

• Set up new suppliers and amend existing supplier information across multiple data domains.
• Maintain compliance with Procure-to-Pay (P2P) standards, SOX controls and internal process improvement initiatives.
• Interact with internal and external stakeholders to ensure accurate master-data changes and timely invoice processing.
• Escalate issues to invoice processing supervisors and intervene to drive invoices through to payment.
• Identify and implement process improvements in collaboration with the invoice processing management team.

Required profile

• Bachelor’s degree in any field.
• 1-2 years experience in BPO/shared services or related environment (fresh graduates may be considered).
• Strong attention to detail and ability to meet deadlines.
• Excellent oral and written English communication skills.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.
• Familiarity with Internet applications.
• Ability to quickly learn and apply enterprise AI tools and technologies.