Accreditation Assistant – Intermediary Partners

About the role

The Accreditation Assistant supports the Intermediary Partners Operations Manager by ensuring that partner applicants meet all accreditation requirements. This back‑office position handles inquiries, validates documentation, and coordinates with the training team to streamline the onboarding process.

Key responsibilities

• Validate and verify all requirements submitted by intermediary partner applicants.
• Respond to applicant inquiries via email, phone, or text and follow up on missing documents.
• Endorse approved applicant lists to the Training team and send training schedule reminders.
• Track and obtain signed Service Agreements and issue congratulatory communications to newly accredited partners.
• Provide agency kits after receipt of accreditation fees and registration completion.
• File purchase requests for collateral items below threshold and prepare Certificates of Accreditation.

Required profile

• College graduate (4‑5 year program).
• 1–3 years of relevant experience in an operations or administrative role.
• Strong interpersonal skills and excellent command of English.
• Detail‑oriented, team‑player attitude.

Required skills

• Proficiency in Microsoft Office applications.
• Proficiency in Google Workspace (Docs, Sheets, Slides, etc.).