Business Support Manager

About the role

IQ-EQ, a global investor services group serving investment managers, asset owners and businesses with administration, compliance, governance, data and reporting, is hiring a Business Support Manager in Pasig City. The manager oversees the planning, coordination and implementation of business-management activities so that the organisation's business processes run smoothly.

Key responsibilities

• Manage budgets and financial resources efficiently, with cost control and optimal allocation of expenses.
• Build and maintain stakeholder relationships, giving clear communication, regular updates and effective issue resolution.
• Drive process improvements and lead change management initiatives to improve efficiency and reduce disruption.
• Develop and execute business plans, strategies and goals aligned with organisational objectives, working with Finance, HR and Operations.
• Ensure quality and compliance through audits, identification of improvement areas and proactive risk management.

Required profile

• Bachelor's degree in a relevant field such as Business Administration or Operations Management.
• 5-7 years of experience in roles such as Business Analyst or Operations Manager.
• Proven leadership and management experience guiding teams.
• Strong analytical and problem-solving skills, with familiarity with business operations and process improvement methodologies.
• Excellent communication and interpersonal skills, and a detail-oriented, organised approach.

What we offer

• Competitive remuneration based on market rates, qualifications, level and experience.
• Pension scheme with generous employer contribution.
• Medical insurance, life assurance, discounted gym memberships and community sports, charity and environmental activities.
• Flexible working arrangements.
• Training, tools and a development plan.