QA & Training Coordinator (BPO)
IQVIA · Taguig City
Job description
About the role
The QA & Training Coordinator will support IQVIA's BPO operations in Taguig City by delivering technology, application, and customer service skills development initiatives for each supported client. This position operates under a hybrid work arrangement, allowing a blend of on‑site collaboration and remote productivity.
Key responsibilities
- Design and deliver technology‑focused training programs for client teams.
- Develop application usage guides and conduct skill‑building sessions.
- Provide customer service training to enhance client interaction quality.
Required profile
Required skills
What we offer
- Health Maintenance Organization (HMO) coverage from day one.
- Retirement plan to support long‑term financial goals.
- Hybrid work setup for flexibility and work‑life balance.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 3 weeks ago
Expires 1 month from now
28 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
IQVIA
Taguig City
Related job offers
-
Complaints Resolution Officer
Manila Water Company, Inc. Taguig City -
Chef d'équipe QA – RCM Healthcare BPO
AGS Health Taguig City -
Auditeur Qualité RCM Healthcare (BPO)
AGS Health Taguig City -
Team Leader – Call Center Operations
Concentrix Skopje -
Customer Service Representative – Entry Level (No BPO Experience)
EXL Pasay