Payroll Tax Analyst – Managed Services

About the role

Dayforce is seeking a Managed Services Payroll Tax Analyst to ensure accurate and compliant payroll tax processing for its client base. You will act as a primary point of contact for customers, reviewing tax audits, handling adjustments, and staying current with regulatory changes.

Key responsibilities

• Respond to client inquiries via the CRM system and assess customer health to mitigate risk.
• Audit payroll commits to verify correct employee tax withholdings.
• Partner with customers and internal payroll teams to process tax adjustments and pre‑funding requests.
• Conduct monthly wage‑rate audits and review W‑4 exemptions for reasonableness.
• Stay updated on tax and compliance changes and guide customers on alignment.
• Perform quarterly and year‑end tax balancing to prevent W‑2C issues.
• Review tax code fallouts, register accounts with agencies, and reconcile withheld deposits.
• Process amendment requests, W‑2/W‑2C forms, and IRS Form 2808 (Lock‑in Letters) promptly.

Required profile

• Minimum 3 years of experience in payroll tax, HR, or payroll administration within a high‑volume, multi‑state environment (5+ years preferred).
• High school diploma or GED required; bachelor’s degree in business, tax, HR, or related field preferred.
• FPC or CPP certification required, or commitment to obtain within two years.

Required skills

• Strong knowledge of payroll tax regulations and compliance.
• Experience using CRM tools for client communication.
• Ability to conduct detailed tax audits and adjustments.

What we offer

• Opportunity to work with a global HCM leader.
• Collaborative environment focused on employee growth.
• Access to continuous learning and certification support.