AS/400 Developer – Application Support Engineer

About the role

As an Application Support Engineer specializing in IBM System i (AS/400), you will investigate and resolve issues across critical business applications, ensure the reliability of software components, and maintain optimal system performance.

Key responsibilities

• Build knowledge and provide support to the team.
• Participate in problem‑solving discussions and share insights.
• Collaborate with colleagues to improve team effectiveness.
• Document findings and solutions for the knowledge base.
• Identify potential system improvements and enhancements.
• Communicate with stakeholders to understand and address concerns.
• Support the implementation of corrective and preventive actions.

Required profile

• Expert proficiency in IBM System i (AS/400) RPG IV.
• Strong understanding of system diagnostics and troubleshooting techniques.
• Experience with software maintenance and support processes.
• Ability to analyze complex system issues and develop effective solutions.
• Familiarity with database management and query optimization in IBM System i environments.
• Good communication skills for collaboration and knowledge sharing.

Required skills

• IBM System i (AS/400) RPG IV
• System diagnostics
• Troubleshooting techniques
• Software maintenance
• Database management (IBM System i)
• Query optimization (IBM System i)