Outbound Telesales Specialist

About the role

We are looking for an Outbound Telesales Specialist to drive new business acquisition for a leading Australian fuel and convenience brand. You will work onsite in Quezon City, making proactive calls to prospects, delivering presentations and building relationships to meet sales targets.

Key responsibilities

• Conduct outbound sales calls to designated geographic areas and industries to acquire new customers.
• Support sales growth during new‑site openings through proactive outreach.
• Send presentations and information to potential customers.
• Achieve daily and monthly sales targets and KPIs, including call objectives.
• Log and manage all sales prospects in the CRM system at point of contact.
• Collaborate closely with Telesales, Credit, and Customer Service Managers to optimise outcomes.
• Handle all customer interactions with a professional phone manner and provide exceptional service.
• Perform additional duties as required to support team and business objectives.

Required profile

• Exceptional phone manner and active listening skills.
• Ability to meet daily call and acquisition targets.
• Strong interpersonal, organisational and time‑management abilities.
• Excellent written and verbal communication with high attention to detail.
• Capability to handle difficult calls and escalate appropriately.

Required skills

• Proficiency in MS Office Suite, including intermediate Excel.
• Computer literacy and ability to use CRM systems (experience with ZOHO CRM is a plus).

What we offer

• Above‑market compensation with performance bonuses.
• Healthcare coverage from day one for employee and dependents.
• Paid time‑off with cash conversion and group life insurance.
• Collaborative team environment working closely with sales and service managers.
• Clear KPIs, structured sales environment and opportunities for career growth.