General Virtual Assistant – Remote (Work From Home)

About the role

We are seeking a General Virtual Assistant to join our growing remote team. In this role you will provide high‑quality customer support, manage communications, and handle a variety of administrative tasks while working from the comfort of your home.

Key responsibilities

• Provide customer support and manage client communications via calls and email.
• Perform administrative duties such as accounts receivable/payable, work order processing, lease renewals, document preparation, and email management.
• Assist with marketing activities and social media management.
• Follow client‑specific Standard Operating Procedures and stay updated on any changes.
• Represent the company’s core values in all interactions.
• Prepare data, updates, and reports for the leadership team as needed.
• Undertake additional tasks as required.

Required profile

• Fluent written and spoken English with a good American accent.
• Willingness to undergo background checking.
• Quiet, professional home office setup.
• Availability to work the graveyard shift.
• Fast and reliable internet connection (minimum 10 Mbps) with backup.
• Dependable electricity with power backup.

Required skills