Digital Commerce Supervisor

About the role

Nestlé is seeking a dynamic and experienced Digital Commerce Supervisor to lead our Syndication, Aggregation, and Monitoring team. This role is pivotal in driving operational excellence and ensuring success across Nestlé’s e‑retailer platforms globally.

Key responsibilities

• Oversee and optimize processes across content syndication, aggregation, e‑retailer monitoring, and Amazon back‑office, ensuring consistency and quality.
• Lead, coach, and mentor a team of Digital Commerce Specialists, fostering collaboration and performance excellence.
• Utilize tools such as Salsify, Product Data Hub, NielsenIQ Digital Shelf, and Amazon Vendor Central to monitor and enhance digital shelf performance.
• Drive large‑scale digital commerce initiatives, including market onboarding, tool transitions, and implementation of new services.
• Build strong relationships with internal and external partners, ensuring alignment and delivering exceptional service.
• Maintain clear documentation of processes and support models; report on KPIs and website performance metrics.

Required profile

• Bachelor’s degree in Business Administration, Digital Media, Marketing, International Relations, or related field.
• Minimum 2–3 years of experience in eCommerce, content management, or digital shelf monitoring.
• 1–2 years of people management experience.
• Proven ability to lead teams, manage performance, and drive results under tight timelines.
• Excellent written and verbal English communication; ability to influence and collaborate across functions.
• Strong data interpretation and problem‑solving skills; ability to use insights to optimize performance.
• Experience managing multiple projects simultaneously with strong organizational skills.

Required skills

• Proficiency with eCommerce tools such as Salsify, Product Data Hub (PDH), NielsenIQ Digital Shelf, and Amazon Vendor Central.
• Strong understanding of end‑to‑end eCommerce processes, including syndication, aggregation, and monitoring.