Customer Service Representative
Metacom Careers · Gumaca
Job description
About the role
We are seeking a motivated Customer Service Representative to join our team. The role involves handling inquiries across multiple channels and ensuring customer satisfaction.
Key responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide efficient and effective solutions to customer issues and concerns.
- Assist with product information and order processing.
- Maintain a high standard of customer service and satisfaction.
- Document customer interactions accurately in the system.
Required profile
- Bachelor’s degree in a relevant field preferred.
- Entry‑level (0–2 years of experience).
- Strong interpersonal and people skills.
- Flexible schedule including evenings and weekends may be required.
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Published 3 hours ago
Expires 1 month from now
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Metacom Careers
Gumaca