Customer Quality Engineer I

About the role

The Customer Quality Engineer I supports customer‑focused quality activities, coordinating with customers and cross‑functional teams to resolve quality concerns and ensure compliance with customer requirements. This position plays a key part in maintaining product and process quality for semiconductor manufacturing.

Key responsibilities

• Prepare, review and submit customer quality documentation in line with both customer and company standards.
• Support internal quality tasks such as First Article Inspection, Product Quality Reports, Receiving Inspection documentation, Manufacturing Record Book, Quality System Compliance, SPOT Audits and other assigned activities.
• Monitor and follow up on quality‑related action items to guarantee timely closure.
• Assist investigations of customer quality issues, coordinate root‑cause analysis and corrective actions across relevant departments.
• Collect, prepare and report quality data to track customer quality performance and support improvement initiatives.

Required profile

• Bachelor’s degree in Mechanical, Industrial, Manufacturing Engineering or a related engineering discipline.
• At least one year of experience in a manufacturing environment is preferred, though fresh graduates are encouraged to apply.

Required skills

• Basic knowledge of quality management principles, tools and problem‑solving methods.
• Familiarity with quality systems such as MES, Agile and SAP.
• Proficiency in Microsoft Office applications, especially Excel, Word and PowerPoint.