Voice Hub Customer Service Representative
Accenture in the Philippines · Quezon City
Job description
About the role
The Voice Hub Customer Service Representative provides front‑line support to customers, ensuring high‑quality interactions and timely resolution of inquiries. This position operates within Accenture’s off‑site locations in the Philippines.
Key responsibilities
- Deliver customer service support in line with defined scope of work and service level agreements.
- Maintain call quality and meet quantitative performance standards.
- Address customer needs promptly and resolve issues efficiently.
Required profile
- Open to college undergraduates and graduates, with or without prior BPO experience.
- Willingness to work shifting schedules and holidays as needed.
- Strong English communication skills.
- Availability to work at any Accenture off‑site location (Quezon City, Mandaluyong, Taguig City).
Required skills
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Published 1 month ago
Expires 1 week from now
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Accenture in the Philippines
Quezon City