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Travel Booking Agent – Open for Fresh Graduates

Telesys · Région métropolitaine de Manille

Junior 🇬🇧 English

Job description

About the role

We are looking for enthusiastic Travel Booking Agents to join our travel account team. This entry‑level position is open to fresh graduates who are eager to provide excellent customer service to travelers.

Key responsibilities

  • Handle inbound customer inquiries via phone, chat, or email.
  • Assist customers with flight bookings, hotel reservations, itinerary changes, and cancellations.
  • Provide accurate information on fares, schedules, travel policies, and promotions.
  • Resolve customer concerns professionally and efficiently.
  • Document all interactions and transactions accurately in the system.
  • Achieve quality, customer satisfaction, and productivity metrics.

Required profile

  • Recent graduate or candidate with little to no professional experience.
  • Strong verbal and written communication skills.
  • Ability to work in a fast‑paced environment and handle multiple inquiries.
  • Attention to detail and commitment to delivering high‑quality service.

Required skills

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    Telesys

    Région métropolitaine de Manille

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