Service Associate (Bank Teller)
RCBC · Makati
Job description
About the role
We are looking for a Service Associate to deliver accurate, timely over‑the‑counter services to our Business Center customers. The role involves handling cash and transaction processing while ensuring strict compliance with BSP and AML regulations.
Key responsibilities
- Provide error‑free teller services, maintaining short line wait times and meeting service‑time standards.
- Ensure all transactions comply with internal policies, BSP and AML regulations.
- Identify and mitigate risk areas by applying bank policies and procedures.
- Support process‑improvement initiatives and technology implementations across branch systems.
- Maintain accurate administrative records and perform delegated clerical tasks.
Required profile
- Graduate of any four‑year degree program; fresh graduates are encouraged to apply.
- Strong decision‑making, time‑management and attention‑to‑detail.
- Ability to work systematically and handle multiple administrative duties.
- High level of empathy, customer‑orientation and commitment to service quality.
Required skills
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Published 1 month ago
Expires 2 weeks from now
17 views · 0 interested
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RCBC
Makati