Senior Parabroker / Team Lead (AU Mortgage) - Remote

About the role

An established boutique mortgage brokerage in Australia, founded in 2007 and specialising in residential home loans for families and first home buyers, is expanding its team and leadership. It is looking for a senior-level professional to lead a small offshore team of three, write complex loans and improve workflow processes. The role sits alongside the onshore team and offers input into how the loan pipeline runs every day.

Key responsibilities

• Write residential home loans (about 40% to 70% of the role, depending on volume)
• Manage a team of three offshore members, including one credit analyst and two loan processors, through regular coaching and mentoring
• Work with the onshore team on daily pipeline management so files move efficiently
• Anticipate lender policy issues and resolve them early
• Build and improve workflows to boost turnaround time, accuracy and efficiency
• Document current processes, identify friction points and repetitive low-value tasks, and implement solutions
• Recommend and implement improvements in software, AI tools, automation, training and workflow systems
• Collaborate with technical workflow consultants and help set up reporting measures and performance metrics
• Cultivate a positive, results-driven offshore work culture

Required profile

• At least 6 years' experience in Australian residential mortgages, most recently in a parabrokering role
• Strong credit knowledge across multiple lenders and lending policies
• Experience across at least two Australian mortgage firms (preferred)
• Experience leading, mentoring or coaching team members
• Ability to communicate daily with BDMs and assessors

Required skills

• Hands-on parabrokering experience
• Confidence with complex lending scenarios, including company/trust structures, investment lending, self-employed lending and high LVR loans
• Exposure to lenders such as CBA, St George, Macquarie and Bankwest
• Systems and process-driven mindset; comfort with mortgage technology such as ApplyOnline, Mercury, Quickly and Asana