Reservations Executive

About the role

As a Reservations Executive at G2 Travel, you will be the key link between our global sales network and a wide range of suppliers, turning customers' holiday dreams into reality. You will work in a collaborative environment where teamwork and results are highly valued.

Key responsibilities

• Build and maintain strong, trusting relationships with suppliers (hotels, coaches, ferries, railways, restaurants, attractions).
• Coordinate internal departments to resolve queries and discrepancies.
• Process booking requests, cancellations and amendments quickly, accurately and in line with internal policies.
• Prioritise workload to meet critical deadlines and monitor booking status for potential issues.
• Negotiate competitive rates with suppliers to protect profitability.
• Identify suitable alternatives when preferred options are unavailable.
• Develop deep product and destination knowledge.

Required profile

• Excellent communication skills across multiple channels and levels.
• Previous experience in tourism, travel or customer‑care environments.
• Fluency in English; additional European languages (Spanish, French, Italian, German, Portuguese) are highly desirable.
• Customer‑first mindset, flexibility with working hours, and a strong team orientation.
• Determination to deliver accurate results the first time.

Required skills

What we offer

• Competitive salary reflecting the importance of the role.