Remote Home Care Scheduler

ClearDesk

Remote

Remote 🇬🇧 English

VoIP WellSky

Job description

About the role

As a Remote Home Care Scheduler you will keep caregiver schedules running smoothly for U.S.-based home‑care clients. You will act as the behind‑the‑scenes coordinator who ensures seniors receive consistent, compassionate care.

Key responsibilities

Build and maintain up‑to‑date caregiver schedules across multiple counties.
Respond quickly to shift cancellations, no‑shows, or last‑minute changes.
Answer calls from caregivers and clients using the VoIP system.
Update records and case notes in the WellSky platform.
Work with the operations team to flag staffing issues and keep coverage seamless.
Conduct regular check‑ins with caregivers and generate weekly reports for leadership.

Required profile

Previous experience in scheduling, preferably in healthcare or home‑care.
Calm under pressure and highly organized.
Strong communication skills and a problem‑solving mindset.

Required skills

VoIP system usage
WellSky software

What we offer

Fully remote work with flexible hours.
Long‑term placement stability.
Opportunity to make a meaningful impact on seniors' lives.

Questions fréquentes

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Published 3 months ago

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