Registered Nurse – Healthcare Virtual Assistant

About the role

We are seeking a Registered Nurse to work as a Healthcare Virtual Assistant, providing both administrative and clinical support to our providers. The role combines back‑office operations with patient coordination to keep clinic workflows smooth and efficient.

Key responsibilities

• Manage and update electronic health records (EHR/EMR) accurately.
• Perform insurance verification and eligibility checks.
• Schedule, reschedule, and confirm patient appointments.
• Handle inbound and outbound patient communication.
• Assist with medical documentation and chart preparation.
• Coordinate referrals, authorizations, and follow‑ups.
• Support billing processes and ensure proper documentation for claims.
• Maintain patient records in compliance with HIPAA and data‑privacy standards.
• Assist providers with virtual administrative tasks during consultations.
• Monitor task queues and ensure timely completion of assigned work.

Required profile

• Registered Nurse (RN) qualification.
• Experience as a Healthcare Virtual Assistant or in a clinical/administrative healthcare role.
• Strong familiarity with EHR/EMR systems.
• Knowledge of insurance verification, prior authorizations, and basic medical billing.
• Excellent written and verbal English communication skills.
• High attention to detail and strong organizational abilities.
• Willingness to work on‑site in Pasig City.

Required skills

• EHR/EMR platforms
• Insurance verification processes
• Prior authorization handling
• Medical billing basics
• HIPAA compliance awareness